- Feb 22, 2011
- 25
- 3
- 24
I would like to share my MPC experience. I have ordered from them several times over the years, and have been happy with them each time. They have a great website that lets you see clearly what is or isn't available and when they can be shipped. Some have commented on high shipping, and that I agree with, but will pay to get very small orders. I don't have much room, so I get only three or four chicks at a time and always pullets (can't have roos here!). The sexing has been 100% girls in my orders, no suprise boys to deal with. The only trouble I've had was on the last order, and that was totally the post office's fault. I had a mixed pullet order of four chicks, one was supposed to be a DL barnevelder, but MPC called me on hatch day (Monday) to let me know that the barnevelders didn't hatch out, and offered to send a substitution. They offered to sub a marans (which were a little more expensive) for the same price. I said okay, great! This is where things went downhill. Because of the order mix up and the back and forth missed calls between me and MPC on monday morning the chicks couldn't be sent until tuesday morning, still overnight delivery so I was expecting delivery 1st thing wed. morning. Okay, thats three days from hatch, but the chicks should be fine. Well, I don't know what void of nothingness those poor chicks fell into on the postal delivery route, but I didn't get them till fri morning. Let me tell you the waiting was nerve-wracking!!
I was calling the post office every few hours and trying to follow delivery with a tracking number MPC gave me, but they were in limbo somewhere and no one could tell me anything. Then a 5am phone call fri morning from the p.o. saying I had a delivery. I couldn't get there fast enough, expecting the whole while that I was going to be picking up a box of dead chicks. To my suprise, when the p.o. employee handed me the box... there was cheeping noises coming from inside! After getting them home and opening the box I found six chicks (i ordered 4, remember). I was sent 2 marans, 2 EE (ordered 1), 1 australorp (right), and 1 sussex(again, right). I guess the 2 extras helped, cause only 1 chick was DOA (a marans), and then lost one more (an EE) the following day. I called MPC to share my harrowing experience, they were very sorry and consoling, they refunded me for two dead chicks and said they would look into it with the p.o. They also said the two extra chicks wasn't they're policy -they only ship what you order- but in the end I'm glad the 2 extras were in there. I ended up with 4 chicks, all girls and very healthy going on six months of age! What i learned from this was to note on my future orders what i would accept for a substitute, so the order can get filled and on the truck the day of hatch. And yes, I will order from MPC again! I didn't see this as they're fault. I appreciated they're great customer service. I do wish the p.o. would have been able to deliver when they should have, considering the steep shipping I paid! (and not one person at the p.o. appologized, btw!)
Will let y'all know 
