They are very nice.. They come and take blood samples from your birds, generally I think 10%. I found it easy and straight forward. Contact the state vet's office to schedule: https://www.tn.gov/agriculture/news/2019/9/11/beaty-named-state-vet.htmlJust found this thread! I'm in cannon county and wanted to get npip certified. We have about 80 birds total. The catch is, I have SEVERE social anxiety and can't seem to find info anywhere with like a "walk through" of exactly what they do when they come to your farm. I just need to know what to expect and if they are nice or rude about it.....that sort of stuff... Thanks!