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How old are your chickens. my adult hens and rooster have no problem with them. I had the same concerns as you so I stayed out there and watched them drink out of it when there wasn't much water in the cup and they came up and threw some water around when they shook their heads. I think they are getting more water this way then they do with the nipples. The only problem I have seen is with my 8 week old chicks their heads are much smaller so when they reach to the bottom they don't always trigger the mechanism that releases more water. If you see any water in there at all then they are getting plenty. I have had the chickens out in the yard for a couple hours and the cup would be dry when I let them back in but they go right to it and get a drink.
No, if you fill them up then once the chickens find them they will drink the water down to the bottom. Once the level get low enough they will hit the yellow release and more water will fill in. Mine figured it out instantly. Hopefully yours do the same.