You can file a "where is my package request" But, most don't show any activity after leaving the original PO, until they hit your local hub.Have any of y'all ever dealt with a lost package? I shipped a package of eggs out Monday from TN. They were supposed to arrive yesterday in NY, but upon checking tracking, they're still not showing movement after arriving at the Chattanooga, TN hub. If, by some miracle, they do still arrive, what would you recommend the buyer do? I'm just looking for some input as I've never dealt with this before.
I just had a shipment from NH show leaving the original PO - showing in transit. After 5 days, I filed a "where is my package claim". They sent a response that they would look in to it. Never heard back after that. Unfortunately, you can't file an insurance claim until the package has been missing for 15 days. I did, and on day 17, the package arrived - and all the proper scans - arrival in my main hub, then transfer to my local post office showed under that tracking ID. But, the claim had already been filed and I got a check for the entire Pay Pal amount, PLUS the shipping. I tried to set the eggs, but none hatched and several stunk and oozed.
Since you were the sender - the buyer will need your mailing address and name and phone number to put on the insurance claim, but they should be the one to file it. I used the Pay Pal receipt as support for the claim.
I hope the eggs show up today.