Agree! I cant help but wonder if there is some miscommunication here and its the turner that injured the chicks instead of the fan.
Which brings us back to user error since the turner should have been off days before hatch.
On my first hatch I set the timer wrong and when lockdown time came I couldn't figure out how to turn the turner off, so I just took the turner tray out. It was super easy to do that.
Even so, the chances of a chick catching their toe in the turner tray and getting injured seems mighty slim to me. And the chance of a chick tripping on a moving turner tray and then having it's toe flipped far enough up it catches in the fan through the grill I think is extreeemlyyyyy slim. Then that happens twice? In one hatch?
Maybe that's what actually happened. But, to be honest? I don't believe it. Although I have been known to be wrong before.
It happened once. It was a Tuesday....