Here's the long story.
10 am, walking the dog, see the downed lines. Get home, call the power company. I went through the automated system, asked to get called back by a person.
11 am, person calls. I tell her that, yes, the power is still on, and no the tree in question is not on fire. (I had not seen any smoke then.) Yes, I know they are busy with more serious problems, but this needs to be address. She said it will be.
2 pm, walk by that spot again. See a puff of smoke coming where the tree is on the wire. Get home, call the power company to report it. Past 2pm, I can't get through to a real person. I call the neighbor who lives right there to tell her about it. I call two other neighbors; one I leave a message, I talk to the other one.
3 pm, the other neighbor I talked to says she actually talked to someone and explained that there are wooden houses out on this back road that could all catch fire and it would be a while before help could arrive, as we are very remote.
I walked my dog out to get the mail about 4:30 and nothing has been done. I saw a couple small puffs of smoke while I stood there.
And that's the story.
@Ascholten, thank you for your concern. Yes, everyone is staying away. What is step voltage?
The line in question is between two poles, not a pole and a house. (They asked that specifically.)
Thank goodness for the pouring rain we had last night. Everything is very wet.
10 am, walking the dog, see the downed lines. Get home, call the power company. I went through the automated system, asked to get called back by a person.
11 am, person calls. I tell her that, yes, the power is still on, and no the tree in question is not on fire. (I had not seen any smoke then.) Yes, I know they are busy with more serious problems, but this needs to be address. She said it will be.
2 pm, walk by that spot again. See a puff of smoke coming where the tree is on the wire. Get home, call the power company to report it. Past 2pm, I can't get through to a real person. I call the neighbor who lives right there to tell her about it. I call two other neighbors; one I leave a message, I talk to the other one.
3 pm, the other neighbor I talked to says she actually talked to someone and explained that there are wooden houses out on this back road that could all catch fire and it would be a while before help could arrive, as we are very remote.
I walked my dog out to get the mail about 4:30 and nothing has been done. I saw a couple small puffs of smoke while I stood there.
And that's the story.
@Ascholten, thank you for your concern. Yes, everyone is staying away. What is step voltage?
The line in question is between two poles, not a pole and a house. (They asked that specifically.)
Thank goodness for the pouring rain we had last night. Everything is very wet.