Wow, I guess I must live in a great area. There's cutomer serivice like you wouldn't beleive at the TS in Salem, Ohio. The staff is up on everything. I bought my first chicks there last year and I was overwelmed with the information that the sales clerk gave me. They are a wonderful group. If you ask a question and someone doesn't know, they find someone who does. To bad yall don't live closer.