I did not have the same experience. I chose them based on all the good feedback I heard. Maybe I got someone on a bad day? Maybe it was due to me being a first time customer and small order? Bc she was very clear that changes were absolutely not allowed. I was trying to add 1 chicken w same...
First timer here and placed small order - realized I forgot to add one breed and called to modify order. No one picks up the phone (need to leave message) but they do call you back same day. Their policy is no modifications of orders. Was told I needed to cancel existing order ($20 fee) and...