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More info: It seems soft to me, like its full of pus and needs to be drained or something. Here are a couple of pictures to sort of help, sorry for bad quality:

One of my black silkies has a swollen crop. She is also known for eating my hair. One of my strands of hair is sticking out of her mouth, and when i try to pull it out it is wrapped around something that I'm afraid is a part of her beak (I don't know much about chicken anatomy) and I can't get...