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Take the plugs out so they have air to breath.

Your humidity is HIGH if you have condensation on the window. Probably way higher than 64% Next time purchase a humidity gauge and thermometer at Walmart. Something cheap like this: and calibrate them. It is extremely easy to do and I will tell you how if you want to know. You can NOT trust...

Is this the same bator you used to hatch these: https://www.backyardchickens.com/threads/duck-hatch-problem.1255782/

I know this sounds weird/dumb/wrong but trust me when I say you can not trust those numbers. Next time you run the bator I highly suggest you purchasing seperate humidity gauge and thermometer and calibrating them both. I would leave the water level alone for now.

Do you have a calibrated humidity gauge and thermometer inside the bator?

You can add a wet sponge.