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I must reply to this post that since it’s been above 20 degrees, I reinstalled the door and it is functioning as advertised. Maybe the extreme cold took its toll on the door? With that said, the ladies and I are much happier with the door working than not working. 😂😂😂😂. That is Millie and Chip...

When I contacted them they sent this response. what is ironic, if I clicked on “buy again” it sent me to the exact same door being sold by the other company.

I bought this door from Amazon and it failed after 6 months. Was to have a one year warranty, but the company changed names so they don’t have to cover it. &#$#&$&@! Time to break down and spend the money I should have in the first place. Classic case of you get what you pay for.