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Well, the birds were supposed to have arrived on a Friday. But the holiday was, I believe, on Saturday. So the shipment got delayed until Monday, although I was assured (by the Postal Service) that that would not happen. I agree, it was a screw up. But still, not the hatchery's fault. And they...

PS, we order chicks quite often with good results. Only twice have we lost chicks like you did. The first time a freak blizzard delayed our order. The second time a holiday interfered. In neither case was the hatchery at fault and in both cases we got a new shipment and everybody was fine.

Hi Molly, sorry for your experience. Alert the hatchery ASAP and they will in all likelihood either re-ship your order or refund your money, whichever you choose. The first thing to do when you receive chicks is to hydrate them. I give mine warm sugar water (1 tsp sugar to a quart of water). I...