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Yes. It states clearly on my ID card that I am responsible for pre certification of any surgical procedures. This was discussed with the Dr and he assured us that it would be handled by his administrator. We received a letter stating that the surgery was approved and we thought it meant we were...

We got burned by trusting our doctors office to get a surgery pre certified. DW had a surgery 12-22-09. Her deductible and all copays had been paid. So we figured free surgery except for the surg tech. They are never on the preferred provider list. 8 months later the hospital send us a bill for...