Good luck! I understand... I don't think I'd be comfortable or have the time to train someone else's bird, either. Can you direct her here to read, or print some of this info out for her? I don't know your friend and I am not trying to judge her, but I hope she will give the conure some more...
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I think that is pretty normal! His cage is 'safe' and it sounds like it's all he's ever known. I think time is the key with him. Parrots are social and intelligent critters, but highly individualistic; he may always be standoffish, or he may turn into a snuggly thing! It's really hard...
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With respect, I think you are forcing him too quickly; while people can and to form relationships with birds based on force, it will never be the same as one based on trust.
He is completely new in a new situation, totally different than the one he was in before. New people, and no...
I greatly disagree with the 'dominance' theory and will leave it at that.
This is the best article I know of that addresses biting and how to prevent it. It takes a lot of time and patience to work with a bird that has been 'trained' to bite.
http://rationalparrot.com/biting.html