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Can you massage her crop to see if you can break up any clumps and get things moving? You may need to syringe some water or oil into her to help loosen things up. If you have apple cider vinegar you can add a splash to some water and see if that entices her to drink.

Does her crop feel hard or soft and squishy? It does sound like she has an impacted and/or sour crop. Here is a good article on treatment that should be able to help you...