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Just got the expected phone call from crying mama, mostly upset her husband had tracked the smell to the incubator she hadn't told him about. Apologized to me but mostly begged me to clean it up and fix it so she can sell it. She'd already tried calling the company to see if she could return...

I sell eggs as eating eggs NOT hatching. When I'm asked for hatching eggs I treat them very different. Lastnight I came home to a NASTY message on my phone from a long time customer about the extremely low fertility of my eggs. She apparently invested in a fancy brand new bator and without...