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I'm so sorry for your loss! If you can get a necropsy done, that will help you a lot in knowing how to prevent it in the future. In the US a lot of universities will do them for free or a small fee, so that would be a good place to start. That avian specialist would most certainly do it as...

No problem! Her crop should be basically flat in the morning. If there is still a little bit of food in there, I don't think that is such a big deal but if there is still a good amount, that is not good at all. And that is where I would focus my efforts. The massages are good, and giving...

Oh and WELCOME to BYC!!

Have you checked to see if her crop is emptying by the morning? You said her crop feels hard, so an impacted crop would be my first guess. Has she been laying eggs regularly? Did you ever check if she was egg bound? Does her backside feel swollen at all? If she was egg bound a month ago, it...