Coop Tender automatic door review

[amykilpatrick]

This is the very last time i uninstalled and took the door apart attempting to fix the newest recommendations by the company. Over 2 years, the entire door was returned for repair, mother board replaced and other parts replaced. Never did it work properly for more than a few weeks or less without needing to be reprogrammed. I asked the company to replace the door but they only offered to reduce the cost of a new door. I refused to spend more time or $$ on this product. After throwing the door in the trash, i moved the bottom story door from another vendor up to replace the Coop Tender. Not one time ever has the other door malfunctioned! Never. I regent spending so much time and effort on the Coop Tender product!!

 

[cavemanrich]

Sometimes when things come packed with toooooooo many features, things just go haywire. I looked up the site, and read their first review, and that review , it smells like a plant. Note... it is by an Anonymous, and is so extensive and glorifies product. I only snipped 1/4 of the message to show my point. Any one looking to read the whole message can find it on their site.

I have an automatic pop door, battery operated, basic model, and it has worked flawlessly for 3 years now. I don't want to post the name, because it would sound like a sales pitch. But,,,,, if you do want to know, witch it is??? I will post name as well as pix of it on my coop.


WISHING YOU BEST,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

 

[ColoradoPip]

Thank you for the honest review.

FYI for anyone reading, never trust Amazon reviews. A huge number of them are fake. My personal Amazon account was used to post fake reviews. Amazon does not care and allows it.

I have stopped buying things from Amazon and encourage everyone to do the same. Shady business practices should not be tolerated.

 

[cavemanrich]

Thank you for the honest review.

FYI for anyone reading, never trust Amazon reviews. A huge number of them are fake. My personal Amazon account was used to post fake reviews. Amazon does not care and allows it.

I have stopped buying things from Amazon and encourage everyone to do the same. Shady business practices should not be tolerated.

I do read reviews,,,,,, but usually skip the 5 STAR, as well as the 1 STAR.
Reason as you stated above. The 5 s' can be FAKES. the are falsely promoting their item. The 1 s' can also be FAKES. Placed there by competitive sellers, or placed there by incompetent users.
The looooong Juuuuuuuicy, elaborate reviews,, I just think Pull my finger.

Spoiler: Pull finger explanation

 

[aart]

FYI for anyone reading, never trust Amazon reviews.

Any internet selling site reviews are shady, IMO...
...got take them with many grains of salt, both the great ones and the bad ones.

 

[jessierae_3]

Sometimes when things come packed with toooooooo many features, things just go haywire. I looked up the site, and read their first review, and that review , it smells like a plant. Note... it is by an Anonymous, and is so extensive and glorifies product. I only snipped 1/4 of the message to show my point. Any one looking to read the whole message can find it on their site.
View attachment 2024511

I have an automatic pop door, battery operated, basic model, and it has worked flawlessly for 3 years now. I don't want to post the name, because it would sound like a sales pitch. But,,,,, if you do want to know, witch it is??? I will post name as well as pix of it on my coop.


WISHING YOU BEST,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

I'd like to know the name of the door you recommend

 

[cavemanrich]

I'd like to know the name of the door you recommend

This is what I have Ador1.
Operated by an electric light sensor. Opens at dawn, and closes at dusk.
I change the lantern battery 6 volt, once per year. $5 from most stores.

 

[jeepgrrl]

This is the very last time i uninstalled and took the door apart attempting to fix the newest recommendations by the company. Over 2 years, the entire door was returned for repair, mother board replaced and other parts replaced. Never did it work properly for more than a few weeks or less without needing to be reprogrammed. I asked the company to replace the door but they only offered to reduce the cost of a new door. I refused to spend more time or $$ on this product. After throwing the door in the trash, i moved the bottom story door from another vendor up to replace the Coop Tender. Not one time ever has the other door malfunctioned! Never. I regent spending so much time and effort on the Coop Tender product!!

I had the same issues...my door worked for a total of four months, from August to November. As soon as the temps dropped into the 20s, the motor failed to operate; their “-20F“ rating was false as far as my door was concerned. Customer Service involved leaving a message, then an email from Jim, the owner, would soon follow with “suggestions” (more like guesswork) on how to fix the door - the emails would always end with “Hope this helps”; it never did. Taking the door out and fixing it ourselves via the “suggestions” never worked and got old quick - not at all fun trying to fix this door when it’s freezing cold and damp outside. I recycled the electronic portion and used the rest of the door for kindling. I’m just glad my girls were never trapped inside. I honestly don’t know how this company is still in business. A couple of years ago there were a lot more negative reviews for this product. I faithfully posted my negative reviews on Amazon (yes, I had to do this several times), but Cooptender is smart and was somehow able to get rid of the negative reviews.

 

[lbray001]

This is the very last time i uninstalled and took the door apart attempting to fix the newest recommendations by the company. Over 2 years, the entire door was returned for repair, mother board replaced and other parts replaced. Never did it work properly for more than a few weeks or less without needing to be reprogrammed. I asked the company to replace the door but they only offered to reduce the cost of a new door. I refused to spend more time or $$ on this product. After throwing the door in the trash, i moved the bottom story door from another vendor up to replace the Coop Tender. Not one time ever has the other door malfunctioned! Never. I regent spending so much time and effort on the Coop Tender product!!

I know this is an old thread but this popped up first in my search and I needed to respond.

My experience over the past 10 months is similar. I should have researched more before purchase. I expected at the price point that it would not have malfunctioned as many times as it has. I've spent 5 months returning parts, waiting for them to arrive, fixing, troubleshooting, emailing back and forth and responses take a day or two. Come home after dark and my door is open, or not open in the morning, etc etc. Awful troublesome worry and headaches.

I asked for a refund and the owner refuses. He said the door is not eligible and continues to offer warranty repair and replacement. This door's unreliability will cost me my flock if I keep using it. I have raccoons and bobcats in the area. I ripped it out and got a different door. I offered to pay shipping and send back for a refund, heck, even refund half for the time it did work for nearly half the 1 year warranty period.

I found a lawyer that is interested in helping me, so I am here gathering more information and to also share my experience with this door and company.