Ideal Poultry!

luvanimals3

Songster
10 Years
Feb 8, 2009
271
2
149
Georgia
I had three shipments from Ideal Poultry and they all arrived happy and healthy! I was very pleased with this hatchery. I will post pictures later. I ordered d'uccles, silkies, and the white rhode islands!
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We ordered 18 Cochin pullets from Ideal Poultry. 1 did not make it, but I feel that this is expected/risk when receiving an order by mail.
We received a call from USPS at 7:00am that the chicks had arrived. I promised my kids if they were quick, they could come with me to pick up the chicks. I have never seen my kids move that fast in the morning. A USPS employee was helpful with pointing out to me, in a calm manner, without upsetting my children, that a chick had not made it. I was able to explain to the kids what happen calmly in the car. They are 6 & 7. Explaining death is never easy.
I spoke to Ideal Poultry the day the chicks arrived and explained what happen. They quickly credited my credit card.
I put in a request to be notified when Cochin pullets where available again with Ideal Poultry. They contacted me a week later and scheduled a ship date for 4 weeks later. They called me a week before my scheduled shipment to let me know they could ship them to me a week earlier.
I have not work with other hatcheries, but I was impressed with the level of customer service that I received from Ideal Poultry.

Amy
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