Temperature was correctly set, not sure about Humidity, that could be the problem, seller of the incubator told me to put in the water, he never mentioned the humidity issue,
the 1 chick that hatched confuses me a lot, not sure if i should take the incubator back or what...
i have 4 Roosters and 24 hens, they lay and hatch eggs on their own , but because we have over 180 eggs a month i decided to buy the incubator to hatch and sell babe chicks...
i have since told the seller about this predicament , he is yet to respond to my inquiry...