KathleenW88
Hatching
- Dec 14, 2016
- 3
- 0
- 6
My last order was placed in around may only to be told that the order did not exist even after speaking to employee Christina, who looked for the online order to no avail. Finally, I was told that the order was replaced and lost again and finally ready for pickup in June. But before I could arrive to pick up my order of sixty ducks they was resold to another customer, without any form of final communications either through the company website, emails sent to me or telephone messages even when calls was made but no messages was left. When I attempted to resolve the lost of my paid product or a full refund I was threatened with criminal trespass not only by the owner, but by the manager. Since 2012 I have been using ideal poultry without incident, my most recent order I lost several chicks in the first week out of fifty, the rest are feisty and healthy after ten months.
