- Jul 17, 2014
- 19
- 0
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I am really disappointed right now and thought I would vent and warn others. I ordered $170 worth of Pheasants back in April From Cedar Creek. Paid instantly with paypal and received an email a few days later saying they were just setting eggs so they would get them out to me after hatch. I told them no problem. Didnt hear from them in april. Nothing in May or June. Finally I emailed them the other day, end of July, and politely asked for a refund since I had heard nothing from them and had never received my order. I then received an email from them with an apology in which they said they would refund my money. Couple days later got message from paypal saying they had refund my money minus $35 for a cancellation fee. They never communicated and did not deliver my order that I wanted and then charged me $35? Does that seem right to you all? I emailed them probably 4 more times politely asking for my full refund. Finally after multiple unanswered emails I get a response that states I should have read the legals on their page and that by ordering I accepted the policy. Oh well.