Issues

[The-White-Elephant]

It seems that the BYC update has “terminated” older devices. For example, I sometimes use an old iPhone running iOS 9 to access BYC. It always worked fine, right until the update. For more detailed info, the phone is an iPhone 4s, running iOS 9.3.1; Safari version 9. As @Nifty-Chicken Suggested, I have logged out, cleared my cache, and logged back in, but it still doesn’t work, as in, I cannot post/ reply to anything from that device.

Anyone else experiencing the same problem?

 

[The-White-Elephant]

It seems that the BYC update has “terminated” older devices. For example, I sometimes use an old iPhone running iOS 9 to access BYC. It always worked fine, right until the update. For more detailed info, the phone is an iPhone 4s, running iOS 9.3.1; Safari version 9. As @Nifty-Chicken Suggested, I have logged out, cleared my cache, and logged back in, but it still doesn’t work, as in, I cannot post/ reply to anything from that device.

Anyone else experiencing the same problem?

Update: Have tried many different browsers, same. I’m thinking it’s either A BYC problem, such as, it won’t let certain old devices use BYC, Or it is just the phone itself, which I doubt.

 

[The-White-Elephant]

@casportpony ?

 

[The-White-Elephant]

@casportpony ?

@Nifty-Chicken Is this fixable?

 

[Nifty-Chicken]

Sorry, we haven't been able to duplicate the problem you're experiencing, and haven't found others that are having the same issues.

If we could find consistency with others also having the problem (same devices, OS, browsers, versions, etc.) we might be able to narrow it down... but with only one user having the problem, and us being unable to reproduce it, it's very challenging

 

[The-White-Elephant]

Sorry, we haven't been able to duplicate the problem you're experiencing, and haven't found others that are having the same issues.

If we could find consistency with others also having the problem (same devices, OS, browsers, versions, etc.) we might be able to narrow it down... but with only one user having the problem, and us being unable to reproduce it, it's very challenging

Ah ok, I see. That’s a little sad, but thank you

 

[Summer_]

Can you try fully powering it off (pressing home and on buttons till it turns off) or power reset (same thing) I don’t know what It’s called for sure.

 

[The-White-Elephant]

Can you try fully powering it off (pressing home and on buttons till it turns off) or power reset (same thing) I don’t know what It’s called for sure.

I have tried that as well. I’ll just try to change the DNS later if that does anything.

 

[DickMidnight]

expecting a 10-generation old phone to much more than call or text is asking a lot.

 

[The-White-Elephant]

expecting a 10-generation old phone to much more than call or text is asking a lot.

True. Yet it did everything fine until now. I can still surf the web real easily on it.