I have a Seb that began hatching 18 hours ago. Found big pieces of the shell broken away and like an idiot listened to my husband to assist. I have a bad feeling that I shouldn't have. I did not remove any of the membrane. I picked a circle of shell away all the way around. I then read...
My first order of chicks was ordered through them and have ordered many times since. I still have my buff Cochin hen from my very first order. That would make her 11 years-old!!!! I think you've made a good decision to order from them.
Have fun with those new fluffballs when they arrive!!