One time I ordered 5 guineas from cackle, we got 6 but in 5 days, 5 of them died, we had proper heat, and everything was set up, the one that didn't die is still alive and is very healthy.
I use a heated water bowl, and a heater, and the fences area that is theyre coop iscover with plastic and the door is covered with a removable tarp :-)
I had my own terrible expirence with them, you might have read id you have went through all of them but, I ordered 5 chicks. I had to pay 20 dollars extra since it was small order, and then when they arrived 5 out of the 6 died. We have 1 of the chicks all healthy, he was raised with no friends...