I've ordered day old chicks from them several years ago with good results. The chicks arrived in a heated box (self heating pad used in gloves was on the floor under a pad) but with an order I just placed and received I must say I will not be ordering from them in the future. Beware. I ordered 4...
In looking up vent gleet, it doesn't appear that it is the problem though I suspect it's similar. I have a hen that keeps getting a poopy but that comes with straining when pooping and a bad smell. There is also some crusted blood at the top room of the vent and if not treated, will draw flies...
I have 7 Buckeye hens. All are healthy except for one that appears to have an eye issue. There is a soft-to-the-touch swelling at the front of the eye opening (presumably involving the tear duct/lacrimal gland). Over time this swelling appears to have grown a little bit. An image of the eye...