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  1. bluegrulla

    Tractor Supply Chicks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Up until this year the feeders, waterers, and lights were reused, this year everything except the tanks are tossed... the tanks are cleaned, bleached, and put back outside. It's company policy.. not a state by state thing..
  2. bluegrulla

    Tractor Supply Chicks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    That is a problem at the DC (distribution center) level, not store level.. We had an overabundance of bottoms for the one of the feeders, but a shortage of tops, and vice versa.. It frustrates those of us at the store level as much, or more, than it does the customer who thinks it's our fault...
  3. bluegrulla

    Tractor Supply Chicks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Sometimes the hatchery messes up the labels they stick in the boxes too... And when not everyone at the store is knowledgeable about what breeds are what, or cares enough to double check, chicks are sometimes put out under the wrong signage... Last week we got in a box that said California...
  4. bluegrulla

    Tractor Supply Chicks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    We get ours usually on Weds and Thurs... they normally spend 2 days in the mail, so by the time they reach us at the store they're roughly 3-4 days old...
  5. bluegrulla

    Tractor Supply Chicks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Being social and 'talking to customers' is what our job is all about... That was one of the first things I asked my mgr... 'how long is too long to spend with a customer?' He said 'there's no such thing as too long..' Customer Service takes the FB page very seriously... especially if you're not...
  6. bluegrulla

    Tractor Supply Chicks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Absolutely..... TSC's policy is 'do what it takes to make the customer happy'... As is true with any business there are those employees where working for TSC is 'just a job' where for others (myself and sounds like dmkaiser83 included) it's more than that.. I grew up shopping at TSC with my...
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