If you have a complaint, I always tell people to talk to a manager. Since I'm now a manager, I get the pleasure of talking to people who have those complaints. It's company policy to do what it takes to make the situation right. The pool of people we can choose from to hire is pretty shallow. My...
I wouldn't call it a large national chain like Walmart, but if you have it less than 24 hours and the chick dies they will usually let you exchange it. It seems everyone likes to attack TSC and the employees, but most of thepeople who work there have never dealt with chicks and are there because...
Since TSC is based out of Tennessee, it would make sense for it to be law there and they carried that out to be store policy. I like the policy because it keeps people from just buying 1 chick and then not taking care of it.
That's what we do at my store. If you have proof that you've bought 6, we'll let you buy as few or many as you want. I have a pretty regular customer base and I'm usually the one who sells the chicks so I can usually remember who has bought chicks. Some stores won't give any leeway on the policy...
The minimum purchase is to keep people from buying one chick because it's cute and then they don't take care of it and it dies or they get it as a gag gift for someone. If you can, maybe talk to other customers hanging around the chick area and if you each only want a couple you can split the...
We got in 300 chicks last week and some ducks. Tsc doesn't properly train the employees on chick care. I've been going in on my days off to help them take care of the chicks. We've had straight run barred rock, red pullets that mostly look like red sex link, and pullets that management didn't...