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Quote: lol the model # is S3501

Quote: It's a Shark by Euro-pro

Quote: I do plan on calling them,, the warranty just ended like a month ago, go figure!

Quote: I reported it to Consumer Saftey, and then searched and found out that it has happened to a lot of people...

I was mopping my kitchen and out of no where it just stopped producing steam, well boy was I wrong, the sucker exploded from backed-up steam in whatever little thing creates the steam! It was really scary and burned my fingers, thank goodness my kids weren't in the room or they could have been...