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That is terrible sorry to here that don't blame you for not wanting to go through that again,see I think part of the problem is that there a middle man not a hatchery so there not really involved in the packing.I know this because mpc is in Ct where I live,so basically they just take orders for...

Like I said could have just been a bad day for them,just make sure you check them out carefully and call right away if there's a problem ill keep my fingers x for you good luck.

I ordered from them and was very unsatified with the quality of them,did not have a good experience they made several mistakes 1 being wrong sex 1 being wrong breed and 1 arrived dead,I will say they did refund me for mistakes and dead one but after waiting for 2 months then receiving wrong...