Oh yeah I would freak, too. And I just love that they gave you attitude about defenseless living creatures in a shipping box! O.o Unbelievable. I would lose my ever loving mind. So sorry, I hope they all arrive safe and sound!
Oh my, I'm so so sorry that this is happening to you all! How horrible, I can't even imagine knowing that those babies are out there and are dying because of negligence (which it is IMHO). I'm so sorry again. It's making me teary just thinking about it. :(