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I think your store owner is right...karma can be ruthless. She'll have plenty of time to think about the situation she created while she's driving all those miles to another store.

It sounds to me like you did the right thing. She was out of line...for what she did to the store merchandise and for confronting you like that. Don't let her nastiness get to you. If I shopped at your store, I'd be glad to know employees cared enough to keep the products I buy clean and...