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Quote: Darn post office won't take my suggestion on that one! They don't listen to their employees either, so don't feel too bad.

Oh, okay. I thought you meant they got extra $ for shipping express!

Quote: How would shipping express have doubled the sellers money on their auction?

Quote: I would have left a neutral positive. I.e positive, but something to the effect of. "Requested & paid for express shipping, got priority, packaging left something to be desired, low fertility, BUT seller gave a complete refund." IMO, she went above and beyond offering you a refund...