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Only at the end did I see her do anything, could have been trying to adjust her crop. They will stretch out their neck and open the beak when they do that. If she's pooping normally then she's not blocked. Do they free range at all, could she have eaten something she should not have? I would...

We need more information. How old is the bird? What do droppings look like? Is her crop empty, full, hard, soft, squishy, etc? Do you know when she last laid? How long has she been like this? How many other birds do you have, how are they housed and what do you feed, including all treats...