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At least with the receipt, they know who the culprit is too.

Wish more of the shippers would change to FEDEX as they do get them to your door and cheaper, they just started shipping this year and have beaten USPS on Pricing and are always on time. I was not charged for an intercept when we were following tracking and the replacement shipment wouldn't...

Lodge a formal complaint with the postmaster general and they will start an investigation

The post office actually told me they hold them there and call you to go pick them up and that is same for both chick orders, there was no fee, they will not send them out on the mail truck due to liability. My post master said that is uniform rule

You always have to pick up live chicks from the post office and no I have never had to pay a fee for it, I would call and complain to the post master general. did they give you a receipt? did you happen to at least get the employees name