- Sep 10, 2011
- 1
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Has anyone out there had any problems trying to obtain a refund or credit from a hatchery due to the loss of baby chicks from Avian encephalomyelitis/encephalitis?
I won't name the hatchery (for now, at least!), but I'm being told that since the birds weren't lost within 48 hours (as is their stated policy), that they will not cover the loss of the chicks. Avian encephalomyelitis/encephalitis doesn't affect chicks until at least one week of age, so something like this disease obviously won't fall within that policy. It seems as if the Welsummers I ordered were the culprit, and they transferred the disease to the other chicks in the order.
I lost 12 birds out of 44 due to the disease, which was totally the hatchery's fault (since I have no other chickens but the ones I got from them), but they don't want to give me a credit.
(I guess if they refuse to give me a credit, I'll just have to obtain all my future orders from another hatchery and recommend another hatchery to friends from now on... but it's just is rather lame on their part.)
Thanks!
Steve
I won't name the hatchery (for now, at least!), but I'm being told that since the birds weren't lost within 48 hours (as is their stated policy), that they will not cover the loss of the chicks. Avian encephalomyelitis/encephalitis doesn't affect chicks until at least one week of age, so something like this disease obviously won't fall within that policy. It seems as if the Welsummers I ordered were the culprit, and they transferred the disease to the other chicks in the order.
I lost 12 birds out of 44 due to the disease, which was totally the hatchery's fault (since I have no other chickens but the ones I got from them), but they don't want to give me a credit.
(I guess if they refuse to give me a credit, I'll just have to obtain all my future orders from another hatchery and recommend another hatchery to friends from now on... but it's just is rather lame on their part.)
Thanks!
Steve
