Advice wanted with selling eggs

[RachelAshleigh]

Hi everyone, I wonder if anyone can give me advice please. I sell my eggs on eBay and have recently sold some Friesian Fowl eggs, the buyer contacted me to say only one egg was fertile the other died in the shell before hatching. I’m really keen with making sure I am more than happy with the fertility of any of my eggs before I sell them and also set eggs consistently throughout the season to hatch chicks or myself. I do add on my eBay advert that I cannot guarantee fertility once they have been through the post.
The buyer attached photos of the eggs in the message, the eggs was brown not white! Friesian eggs are white.

I replied to the buyer I’m sorry but they are not my eggs the wrong colored for the start. I was then accused of sending the wrong eggs and was called incompetent etc. I refused to give him a refund and after talking to eBay they decided to refund the buyer with no Ill effect to me.

It has been really playing on my mind as I am a genuine seller and find most of the time using eBay is quick and easy way to sell my eggs. I’ve been thinking of ways I could be prepared if anything like this happens again. I thought if I wrote the buyers name on future eggs in pencil and took a photo before posting and keep for future reference If needed.

I usually just write the breed on the egg more for my own reference, do you think it would be ok to write more on the egg or would this put people off? Is there anything that you have done when you sell on eBay?

Sorry for the massive post

 

[nchls school]

Hi everyone, I wonder if anyone can give me advice please. I sell my eggs on eBay and have recently sold some Friesian Fowl eggs, the buyer contacted me to say only one egg was fertile the other died in the shell before hatching. I’m really keen with making sure I am more than happy with the fertility of any of my eggs before I sell them and also set eggs consistently throughout the season to hatch chicks or myself. I do add on my eBay advert that I cannot guarantee fertility once they have been through the post.
The buyer attached photos of the eggs in the message, the eggs was brown not white! Friesian eggs are white.

I replied to the buyer I’m sorry but they are not my eggs the wrong colored for the start. I was then accused of sending the wrong eggs and was called incompetent etc. I refused to give him a refund and after talking to eBay they decided to refund the buyer with no Ill effect to me.

It has been really playing on my mind as I am a genuine seller and find most of the time using eBay is quick and easy way to sell my eggs. I’ve been thinking of ways I could be prepared if anything like this happens again. I thought if I wrote the buyers name on future eggs in pencil and took a photo before posting and keep for future reference If needed.

I usually just write the breed on the egg more for my own reference, do you think it would be ok to write more on the egg or would this put people off? Is there anything that you have done when you sell on eBay?

Sorry for the massive post

Lose the part about not guaranteeing fertility. By saying you can't guarantee fertility you are telling the buyer the eggs may be infertile, and that is not true if you are checking the fertility as you state. Instead warn buyers that rough handling MAY result in the eggs not developing (this does not mean the eggs weren't fertile), because that is why the eggs didn't start development and hatch. I write nothing on the eggs, but tell the buyers that the eggs are fresh; well within two weeks old. I also state that fertility has been checked and is high. I also let them know there are three roosters with my flock (yes, I know, some breeds are too aggressive for this).

Some buyers and sellers are not honest which makes it hard for all of us, and this appears to be the case in this situation with the wrong colored egg. The person may well of been trying to get something more for nothing and the eggs he bought did hatch. I also sell puppies; the very thing happened last year when a woman insisted her puppy died and wanted a replacement. She neglected to tell her husband what she was doing and when my wife talked to him he gave a glowing report of how wonderful the puppy was. He also told her that his wife wished she could get a pup for her sister.

From your post you have done all you can and more. Forget the incident and move on. Fortunately, most buyers are wonderful, honest people.

 

[joydix]

I just wanted to weigh in as a buyer….have gotten quite a few hatching eggs from eBay and all were decent hatch rate and some were downright magnificent! I always get from closest possible source. So sorry u had a bad experience with a buyer!

 

[Roosterinthecity]

Tell them to suck it up. Like the Russian in Tocky said, “If he dies, he dies!” You are notifying them that it’s not guaranteed. People are scammers as well. What is there to worry about? A bad review? Oh well, it happens. If I’m your mind you are honest, then don’t worry about it.