I went to their site on march 13 and placed an order online. their check out link sent me to paypal and i paid. when i closed the paypal window there was a small window saying there was an error with the order. I wrote an email to the company that day asking to resolve the issue with my order. i got no response from them. then on the 17th i emailed them again asking for some communication regarding my order and that the funds were removed from my account that day. still no communication. I just emailed them again today. Anyone else have trouble with this hatchery? I'm so frustrated at this point.