I can not access my email and have not been able to for two days now! I wondered if others were having the same trouble as my computer seems fine. I am SOOOO gonna change providers because every time I have a problem, even if it's their fault, I have to pay them $1.95 per minute to discuss the problem and sort it out with someone who does not even understand english!!!!
I gave up on them a long time ago. At home I have high speed cable. Here at work, I'm still not ready to pay for high speed so I do PeoplePC. If you pay the year in advance, they are reasonable.
I, too, gave up on NetZero a while ago. I wasn't impressed with the service and they made even cancelling my account extremely difficult. I am now with Idial.net at home. I think I pay like $9.95/month for the accelerated version. I haven't really had any major complaints so far.
Can you cancel your paid account and keep your email address? I can't access the internet through Netzero but I have had that email address for 10 years. I always check my account through the website anyway. I guess all I'm paying for is the unlimited games. jackie
I also gave up on them after about a week. It was so maddening, now we have Verizon Fios, for internet and tv..... WAY BETTER.
