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I disagree. I've ordered from him several times. My big problem with him, is his refusal to be considerate of his customers' time and schedules. I'm referring to his refusal to call and notify his customers in the event that their order will NOT be shipped on the date that it was scheduled, for whatever reason. I fully understand that things happen, and hatches do not not always go as planned, but people who order chicks need to plan ahead to be sure that we are available when the post office will call. When he tells us that they will be shipped on a Monday, we make sure that we are available all day Tuesday, and then Wednesday when they don't arrive, and then Thursday, etc, all the time waiting, rearranging our schedules to make sure that someone is available to pick them up. Some people even take time off from work to be available, yet he refuses to call or even email if the order will not be coming. The entire scenario is repeated when the next scheduled hatch date come around.
After my last, and final order with him, his wife left a sharp message on my machine, informing me that the DO NOT call when the chicks are not shipped.
I read carefully all of his many conditions which need to be followed in order to be allowed the privilege of doing business with him. I chuckle to myself how he gripes about how so very busy he is, yet many of his breeds and varieties are available at almost any hatchery. True, the man has done a lot of good for rare breed preservation, and has some incredibley rare breeds which you cannot find anywhere else, but still, I feel that he's very hypocrital to whine about how busy he is and how much work it takes to get everything done, when he's raising breeds like Old English Games, Silkies, Cochins, and so many others that are very, very common. IMO, when raising these breeds, he's no longer a preservationist, he's a hatchery, and he's using the preservation card as a reason to provide poor customer service. I fully understand the difference between a big hatchery with lots of personnel, and what it is he claims he's trying to do. Maybe if all of his common breeds weren't taking up so much of his valuable time, pens, incubator space, and feed, he'd have time to really concentrate on being a rare breed preservationist, and spreading the breeds around for their long term survival.