Im wondering, how much good(or bad) experience have you had ordering live chicks from hatcheries? Do some have better shipping practices than others? What percentage of live arrivals should you expect?
I've ordered from Ideal Poultry, McMurray Hatchery, and Cackle Hatchery.
I've done Cackle once, McMurray I think twice, and Ideal at least 4 times.
Order size ranged from 7 to 50.
I didn't lose any of the 7 from Ideal.
All of the other orders were 15 chicks or more, and DOA (dead on arrival) were between 0 and 3 birds per order.
I've had a number of birds that did not entirely meet breed standards, but not in ways that would hurt them. Examples:
--a Red Shouldered White Yokohama from McMurray that had a pea comb, instead of the walnut comb their description says
--a Spangled Russian Orloff from Ideal that did not have a muff/beard
--a Silver Spangled Appenzeller Spitzhauben from Cackle that had 2 toenails on one toe
Based on my own experiences, I would not hesitate to order by mail.
Of course have the brooder warm and ready, with warm water, and chick starter. I use paper towels on the floor of the brooder for at least the first day, and I sprinkle some chick starter on the paper towel, as well as having feeders. The chicks seem to notice little bits on the floor sooner than they notice the feeder.
Many people advise dipping the beak of each chick in water, but I no longer do that. I decided it's more important to get them all under the heat lamp quickly. Instead, I have glass marbles in the waterer, and put it close to the heat lamp. Many chicks try to peck the shiny marbles in the water, and then they taste the water and start drinking. Then the others copy them. (If I see a particular chick looking bad, I will first make sure it's warmed up, and then dip its beak in the water, just to make sure it knows what water is for. But that has been quite rare--averaging less than one chick per batch.)