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Discussion in 'Chicken Breeders & Hatcheries' started by kmlnll, Jan 24, 2015.
Anyone know of breeders or hatcheries in Utah? Preferably close to SLC.
You could also jump on the Utah page and ask around. https://www.backyardchickens.com/t/24/utah
I knew about chase hatchery. Unfortunately I've only heard bad things about there.
I'll check the Utah page out. Thank you!
Cal Ranch and IFA sell chicks annually during the spring
chase hatchery in SLC
Desert Springs Farms in Duchesne, Utah. We even guarantee the heath of our chicks!! Have been open and licensed since year 2011. Small and private, and we actually hatch everything here, don't bring it in from elsewhere, like the other places. We are an actual HATCHERY!! We do not use antibiotics, which affects the digestive flora and natural immune systems. We follow strict bio-hazard practices and our birds are healthy, naturally.
I have never been so displeased with a so-called business. Let’s start out with communication with these people is awful. When it comes to taking your money, they will respond to an email/text in seconds, but if you have questions/concerns or need help with a purchase, you can count on never getting a reply.
I’ve had a terrible experience with them two years in a row now. Last year, I pre-paid and pre-ordered over $100 worth of chickens from them. They sent me an email stating they would be ready at the end of April. At that time I never heard from her so I contacted her and she had no idea who I was nor remembered my order. She said my chickens weren’t available and I would have to wait another month for her next hatch. Then at the end of May she was unable to get one of my breeds so I had to pick something different and they all would hatch at the end of June. At the end of June she said end of July. At the end of July she said she was having problems with the heat and they would be ready end of August. At the end of August when she still didn’t have my chickens I paid the fee to send her a Paypal bill to get my money back and gave up on getting chickens that year.
Unfortunately this is the only hatchery claiming to sell the breeds I want so I decided to give them another try this year. Again, I pre-paid and pre-ordered my chicks and received expected hatch dates. I picked up two chicks on their hatch date and one immediately died. I tried contacting them every few minutes trying to get help saving it but they didn’t reply till days later and they did not honor their 24 hour guarantee policy. On the second hatch date I got an email stating the rest were ready. I don’t live in Salt Lake and was having a hard time making it to town that specific day so I replied asking if I could come a couple days later. I never heard back from them. I emailed them daily for many days trying to coordinate and pick-up date. When I FINALLY heard back from them it was to tell me that because I didn’t come on hatch date (which they never actually set a time for) that they sold my chickens to somebody else. They said I would have to choose a different breed which, by the way, were half the price of what I paid with no reimbursement. Not only could I buy these other, regular breeds from IFA for $3, I only wanted the rare breeds so I was not interested. I have requested a refund for the three chicks I did not receive and they are refusing to give it.
Additionally, when I picked up my first two chicks there was a terrible snow storm and it was freezing. The front door to her house was open with piles of garbage spewing out. Her small children and TODDLER were standing there, NAKED and layered in what looked like to be weeks of dirt with no adult to be seen. If she is incapable of taking care of her own babies, I have serious doubts about her small garage loaded with chickens.
It would have been cheaper for me to order online and just pay the shipping and handling. If you’re planning to purchase from this hatchery, I would highly suggest you reconsider.
I wanted older chickens and used Chase. We got four pullets. One of them ended up being a meat bird rooster (a breed that she only sells straight run). I'm not an expert but it seems like you should keep your straight run birds separate from your sexed birds and your laying hens separate from meat birds. They were all fully feathered birds and all were going through a juvenile molt. No big deal, but you think she'd be able to tell her breeds apart when they are fully feathered.
The birds were sick when I got them and I had to treat them all for cocci. They all survived and did well. Then we realized we had a rooster and were trying to rehome him, but the rooster ended up getting sick - he lost the use of his legs and eventually died. When I contacted her indicating she might have a serious health problem in her flock and with my concerns about not keeping straight run meat birds separate from sexed laying hens I got no response. Obviously we aren't sure what the rooster had, but I probably can't get chicks that aren't vaccinated for Mereks in the future.
As a side note (now that I know a LOT more about chickens) I read back in some emails to her when I asked her about vaccinating her chicks. She said "I leave it up to the individual owners because it is controversial". Now I know that you only have a short window to vaccinate in and it isn't something that can be left up to the people who buy her chicks.
Anyway, all of what happened is OK and could happen in a lot of scenarios but I'd probably take my chances elsewhere especially where I don't live in the SLC valley and had to drive a distance to pick up the chickens.
Sooo glad I searched for reviews of Chase Hatchery before I put any money down! Thanks to everyone for all the input.