Cackle Hatchery issues (I do not suggest using them)

[Cecisflock]

They did replace the chick, they replaced it with TWO extras.

One of each breed. One comet, one brahma.

 

[ColtHandorf]

I am so confused. So we're bashing a hatchery for doing what exactly? Being a business that is designed to make money? Anytime that animals are being bred for profit there are always going to be people that have issues with the way a business tries to maintain a balance between animal husbandry and business practices.

So you bought six female chicks. You got eight. Two extras one of which is a cosmetically imperfect pullet. And the other is a pullet too, right? But you're upset that a business that processes hundreds of orders a day did what? Make a mistake? Does everyone get this worked up at a drive-thru when you ask for no pickles or onions on a burger and they are there anyway?

Also, it is a very common practice for hatcheries to include male chicks as "packing peanuts" in small orders. Statistically hatcheries hatch birds at a 50/50 rate of male to female. Everyone that orders pullets means there's an abundance of extra cockerels. Would we prefer that they get pulverized in the chopper thing? Or that they get to live a healthy, happy life until they either die of natural causes or are processed?

 

[NatJ]

I am so confused. So we're bashing a hatchery for doing what exactly?

OP originally thought one of the sexlink pullets was a cockerel. It has since grown pullet-color feathers, and is clearly female. After we got that figured out, OP edited the first post to remove a few complaints related to that chick.

By now, I think the biggest remaining issue is that OP had difficulty reaching customer service, and was not satisfied with how customer service responded.

 

[ShrekDawg]

OP originally thought one of the sexlink pullets was a cockerel. It has since grown pullet-color feathers, and is clearly female. After we got that figured out, OP edited the first post to remove a few complaints related to that chick.

By now, I think the biggest remaining issue is that OP had difficulty reaching customer service, and was not satisfied with how customer service responded.

I don’t think the bird magically grew girl feathering in one day. I think it’s more that pics were posted and it was clarified to them, which is totally fine! Nothing wrong with that. Glad they removed those complaints at least. Totally get the customer service issues though and it’s unfortunate cause I thought they seemed pretty good.

 

[NatJ]

I don’t think the bird magically grew girl feathering in one day. I think it’s more that pics were posted and it was clarified to them, which is totally fine! Nothing wrong with that.

That's what I meant, but apparently I did not say it clearly enough.

OP had initially thought the chick was a male, and still thought so when this thread was created. Then some discussion and pictures (buried in the middle of this thread) revealed that the chick is actually female, so OP edited the original post to reflect that.

 

[ShrekDawg]

That's what I meant, but apparently I did not say it clearly enough.

OP had initially thought the chick was a male, and still thought so when this thread was created. Then some discussion and pictures (buried in the middle of this thread) revealed that the chick is actually female, so OP edited the original post to reflect that.

Ah okay sorry

 

[writerskramp]

I am just creating this thread to talk about my issues I have had with cackle hatchery.
1- they sent me a chicken with 4 legs!
2- After talking to customer service about said chicken- they totally blew me off and didn't respond back to me for WEEKS
3- After I did get in touch with CS they told me there was nothing the could do and no refunds were given.

I am overall not happy with them. Fell free to disagree or share your stories too!

4 legs.. I've eaten at that Chinese restaurant.

 

[Cecisflock]

4 legs.. I've eaten at that Chinese restaurant.

Haven't we all!

 

[JustAChickenLoverOverHere]

How did nobody catch this before?!?!

 

[Cecisflock]

I don’t think the bird magically grew girl feathering in one day. I think it’s more that pics were posted and it was clarified to them, which is totally fine! Nothing wrong with that. Glad they removed those complaints at least. Totally get the customer service issues though and it’s unfortunate cause I thought they seemed pretty good.

Yeah costumer service seems to be not up to date. I was disappointed