I order 100-200 chicks from cackle every year and have never had ANY problems with their service or their birds. I buy cockerels and feed them to finish. The birds are healthy and fast growing, I lose very few of them and the hatchery includes alot of extras, so the overall bird quality is Good, as hatchery birds go..BUT, I can say without a doubt, they are definitely NOT a show quality bird...I think every showman/women dreams of a national qualifier or state meet in which all the birds in the class are from a hatchery, with the exception of your own. But I don't think hatcheries are in the business of show wins...I may be wrong...