We ordered our chicks from cackle. I really liked them. They were patient with me on the phone, i can be rather indecisive, but in the end they had my $90 order. I ordered quite a few chicks. With that said we only had 2 that died within 24 hours, and then one drowned a couple days later. Their customer service was great, and when I called the next business day, (three days after delivery), we got a refund for the chicks that died within the 24 hours. I would definitely use them again.
HTH,
Kentucky