Can't post pictures

[lizanne]

Hi guys!!
I have been having issues with posting pictures for the last week as well. It was fine until a week ago, now the tool box with both the smilies and the photo, links, ect. Is gone. I'm using google chrome, and updated it today, but am still having no success. I've also tried explorer with no luck. Any other suggestions?

 

[Nifty-Chicken]

Our engineers are looking into the reported problems, but are having a hard time isolating the cause since we have thousands of active users every day on the same systems that y'all are on and that are not having any problems.

Their thought is that it is something specific to your computers. It could be a specific browser plugin / extension, ISP issue, computer setting issue, problem from an anti-virus mismatch, image source issue, etc. etc. etc.

Again, it's especially tricky because it isn't something that is happening across the board for all users with the same setup.

The only thing we can suggest is to keep trying different browsers, settings, computers, etc. until you can isolate what on your system is causing the problem that is happening to a few members, but not the hundreds of others with the same systems.

We're sorry for the inconvenience and believe me, the engineers and I get just as frustrated as you (if not more so) about weird problems that we can't isolate and fix!

 

[lizanne]

Update: I was able to get the tool box thing (with the fonts, links, pictures) to work using Mozilla Firefox. Thanks!!

 

[nova022]

I'm with you. Mine works fine everywhere else.

 

[appps]

This is probably something on my end but it only happens on this site. When I try and upload a photo the first one will work but if I try to add a second I loose my Internet and have to restart my modem.
To add two or three photos I end up having to post one and then edit the post to add the others one at a time and restarting the modem after each.

I've never had it happen anywhere else.
Just thought I'd share in case it was a missing piece in the big picture upload puzzle lol

 

[karlamaria]

Our engineers are looking into the reported problems, but are having a hard time isolating the cause since we have thousands of active users every day on the same systems that y'all are on and that are not having any problems.

Their thought is that it is something specific to your computers.  It could be a specific browser plugin / extension, ISP issue, computer setting issue, problem from an anti-virus mismatch, image source issue, etc. etc. etc.

Again, it's especially tricky because it isn't something that is happening across the board for all users with the same setup.

The only thing we can suggest is to keep trying different browsers, settings, computers, etc. until you can isolate what on your system is causing the problem that is happening to a few members, but not the hundreds of others with the same systems.

We're sorry for the inconvenience and believe me, the engineers and I get just as frustrated as you (if not more so) about weird problems that we can't isolate and fix!

I have never changed a thing, always been able to upload pictures, now not one. Tried over and over, nothing ! It's not my computer, or computers !

 

[nova022]

I have never changed a thing, always been able to upload pictures, now not one. Tried over and over, nothing ! It's not my computer, or computers !

I have had the same problem for a long time but when I went to reply to you I see that all my icons are back. I hopefully every thing works. I hope you have the same out come next time you long on.