All hatcheries aim to do their best to deliver live chicks to your home. The shipping is out of the control of the hatcheries. Yes I have read some bad experiences, but I don't see it as the fault of the hatchery.
If you want successful deliveries, I suggest avoiding cold weather periods, as well as High Volume shipping periods. You chickens come much sooner/faster. The High volume shipping period may be somewhat harder to determine when it is occurring

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WISHING YOU BEST,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,and
