Chicken couldn't poop? Did I do the right thing?

[HalpMeh]

I just bought some chickens from tractor supply, and they were spry but one of them was slightly sluggish. (DAY 2)When I was hand feeding them I noticed the sluggish baby's butt had something on it. I looked at it and it was poop all on his butt. It was very hard (I mean it was pulling on his butt feathers whenever I touched it) and it didn't really allow the chicken to poop correctly. I tried to rub it off with a warm (damp not drenched) towel, trying to see if I could loosen it. He couldn't poop very well, and I was really worried. I had to cut it away because there was NO WAY to get it off. I didn't want the chicken to die of constipation or suffer anymore. I bought them some electrolyte and probiotic to go into their water so they could be healthier. I am just worried that I did something wrong. Can someone give me some pointers on how to prevent this. Did i do the right thing?

 

[KaylorFarms]

Do you give your chicks grit? Not giving them grit can cause this. Just keep wiping them with a damp towel every few hours.

 

[KaylorFarms]

I hope it helps! it did with our chicks!

 

[BantyChooks]

Yes, you did.

Pasty butt is also often caused by high brooder temps. What is their heat source, and do they have an area to get away from it?