Ridgerunner, that's the approach I take and have had similar experience. Also, birds in the house? The dust wouldn't have a chance to kill me, my wife would.
Leah's Mom, I tell people to just use common sense, but the more I'm around some backyard people, I realize they don't have the ability.
I don't mean all of them but it seems like at least half. They were never around animals (other than dogs, cats and goldfish) or even raised a garden before they decided to "get back to the land".
Animal behavior and needs are really beyond their ability to comprehend on their own.
I've been teaching classes on BY chickens for some time at the local community college. Some have never seen a chicken. I give my students my card and tell them to call or e-mail if they need anything.
I'll get questions about things they're confused by that was covered in depth AND is spelled out in the handout I provide.
I just think that if you didn't grow up dealing with livestock and farming issues, it's the rare person that has that technology (common sense)