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Australorps tend to be a very durable breed, so I'm not surprised they're doing better than the more sensitive EEs.
Do pursue it with them. There's not a LOT you can do when it's the first time and you don't know what to do.
Next time DO NOT let the PO people tell you they will not look. Stand there and don't LEAVE, insurance or not, the hatchery wants a statement and you have a RIGHT to document the situation. Make them write one, take pics.
When you get home, document the box, the chicks, the brooder, the dead ones pics too. The less you leave open to an operator's interpetation of the situation.
This goes for any goods through the USPS system. While it may not be insured, proof that something arrived TRASHED is still on YOU to obtain. And you can demand that they document the condition, the seller needs to KNOW for sure. If you have to stand there and make a fuss to get someone to do it, do it. They get away with too much ........ because people don't want to confront them.
Can you tell that I deal with them WAYYY too often? Not so much my local office is a pain but sometimes I have stuff come to a nearby office and they're horrid.
My local office knows I show up with a camera in tow.
When it's e ggs or chicks my local office, so far has been terrific.
Hope they make it from here on out, try pedialyte too if you can get it.